FAQ –Cleaning Services in Sherman Oaks, CA
Welcome to Pro Clean, your trusted and go-to source for professional cleaning services in Sherman Oaks, CA. Whether you need same-day cleaning or thorough spring cleaning services, you can rest assured that our professional, experienced, and reliable team is here to make your home sparkle.
To help you get started, here are some frequently asked questions that will answer your most common concerns and guide you in choosing the right service.
What types of cleaning services do you offer in Sherman Oaks, CA?
Pro Clean offers a full range of cleaning services in Sherman Oaks, including standard cleaning, deep cleaning, move-in/move-out cleaning, same-day cleaning, housekeeping, and customized cleaning plans. Whether you need help with routine upkeep or a one-time detailed clean, our team is ready to deliver exceptional results.
Do you offer same-day cleaning services?
Are your cleaners trained, licensed, and insured?
How do I book a cleaning service?
Booking is simple—just call us at 818-646-6243 or use the contact options on our website. Our team will assist you with scheduling, answering questions, and customizing your cleaning plan.
Do I need to be home during the cleaning?
Do you bring your own cleaning supplies and equipment?
Can I set up recurring cleaning services?
What areas do you serve aside from Sherman Oaks?
What areas do you cover?
Pro Clean proudly serves and covers the following cities: Bel Air, Beverly Hills, Bell Canyon, Burbank, Carson, Calabasas, Century City, Canoga Park, Culver City, Encino, El Segundo, Glendale, Granada Hills, Hawthorne, Hollywood, Inglewood, Lake Balboa, Lake Toluca, Ladera Heights, Lawndale, Lomita, Malibu, Manhattan Beach, Marina del Rey, Mar Vista, Montrose, Mulholland Estates, Newbury Park, North Hills, Northridge, Oak Park, Pacific Palisades, Palos Verdes, Playa del Rey, Rancho Palos Verdes, Reseda, Rolling Hills Estates, San Fernando Valley, San Gabriel, San Marino, Santa Monica, Sherman Oaks, South Bay and Beach Cities, Studio City, Sunland, Tarzana, Topanga, Torrance, Tujunga, Van Nuys, Venice, West Carson, West Hills, West Hollywood, West Lake Village, West Los Angeles, Westchester, Westwood, Woodland Hills. If you don’t see your area covered, please give us a call at 818-902-5412 to see if we can assist you.
Are you licensed and insured?
Yes! All Pro Clean services are licensed, bonded, and insured, providing peace of mind for homeowners, renters, and business clients throughout neighborhoods like Sherman Oaks, Burbank, Pasadena, Woodland Hills, Torrance, Santa Monica, West Hills, and Brentwood. You can rest assured that our company is licensed, bonded, and insured. We guarantee you that you’ll have peace of mind when you decide to hire us. We will take the risk and be responsible should something happen in the confines of your business or home while we are doing our job.
How much does it cost?
The cost of Pro Clean’s services depends on the size of your home or office, the type of cleaning needed, and the condition of your carpets or spaces. We provide customized, transparent pricing with no hidden fees.
Carpet Cleaning: Pricing varies by room size and stain level.
Deep Cleaning & Standard Cleaning: Based on square footage and frequency.
Move-In/Move-Out Cleaning: Calculated per property size and cleaning requirements.
For a precise quote, Pro Clean offers free estimates for homes and businesses in Sherman Oaks, Encino, Torrance, Santa Monica, Woodland Hills, and surrounding neighborhoods.
💡 Tip: Scheduling recurring cleanings may also qualify for package discounts or promotional rates.
For a rough or ballpark estimate, give us a call at 818-902-5412.
Do you provide any guarantees?
Yes! Pro Clean stands behind the quality of our work. We offer a satisfaction guarantee on all cleaning services, including carpet cleaning, deep cleaning, and move-in/move-out cleaning. If you’re not completely satisfied, our team will address any issues promptly to ensure your home or office is spotless.
This guarantee applies to homes and businesses in Sherman Oaks, Encino, Torrance, Santa Monica, Woodland Hills, and surrounding areas, giving you peace of mind with every cleaning appointment.
Do you have any contracts?
No! Pro Clean does not require long-term contracts for our residential or commercial cleaning services. You can schedule one-time, weekly, bi-weekly, or monthly cleanings based on your needs. This flexibility is available for homes and businesses in Sherman Oaks, Encino, Torrance, Santa Monica, Woodland Hills, and surrounding areas, allowing you to get professional cleaning services without being locked into a long-term commitment.
Do you use green products?
Absolutely. Pro Clean uses non-toxic, eco-friendly products that are safe for children and pets, ideal for homes in Malibu, Pacific Palisades, Marina del Rey, Hermosa Beach, and Manhattan Beach. However, we will tailor our products to suit your needs and comfort level. Feel free to communicate any special requirements at the time of booking.
Do you provide free estimates?
Yes! Pro Clean provides free estimates for all of our cleaning services, including carpet cleaning, deep cleaning, move-in/move-out cleaning, and more. Whether you’re in Sherman Oaks, Encino, Glendale, Torrance, Santa Monica, or Woodland Hills, our team will assess your home or office, answer your questions, and provide a transparent, no-obligation quote before any work begins.
Do you provide equipment and supplies?
Absolutely! Pro Clean brings all necessary equipment and cleaning supplies for every job. From professional carpet steamers and vacuums to eco-friendly cleaning solutions, we handle everything so you don’t have to worry. Whether you’re in Sherman Oaks, Encino, Torrance, Santa Monica, or Woodland Hills, our team arrives fully prepared to deliver fast, thorough, and safe cleaning services. However, we do have some clients that ask us to use their own specific products, which is fine as long as they are safe to use and legal too (you’ll be surprised).
Will you use our equipment and supplies?
Pro Clean typically brings all professional equipment and cleaning supplies needed to ensure the best results. Using our own high-quality, commercial-grade tools and eco-friendly products allows us to deliver a thorough and safe clean every time.
However, if you prefer that we use your equipment or cleaning products, we are happy to accommodate, provided they meet safety and effectiveness standards. This flexibility is available for homes and offices in Sherman Oaks, Encino, Torrance, Santa Monica, Woodland Hills, and surrounding areas.
Do I need to be present during the cleaning?
Nope, you don’t need to be there. Most of our clients lead busy lives and are at work during the day. We therefore offer a free key holding service for most of our clients.
Our keys are kept in a secure key safe and can only be accessed by our owners or senior staff members. The key cabinet also is alarmed and has camera facing it, so we can see who has accessed the cabinet. The keys are also coded and entered into a separate encrypted system, so your address does not appear anywhere on the key tag. These are dropped in a key drop at our office each day.
What sets Pro Clean apart from other cleaning companies in the area?
We offer the peace of mind that we have vetted and trained our cleaning staff.
But we do more than just clean homes and businesses—we give you back the time you deserve and crave, so that you can focus on what matters most in life. We have years of experience in looking after clients’ needs in the service industry. Which is why our professional residential cleaning services are unrivaled and deliver worry-free results every time.
We carry out hundreds of different cleans for clients in the area each month, so our teams fully understand the importance of earning and keeping your trust, which is why we employ only the very best cleaners who have a good reputation and pass our thorough criminal background checks and drug screening tests.
From there, they carry out detailed training through our own Speed Cleaning Program and then shadow our most experienced housecleaners. To pass this program, they must achieve a minimum pass rate of 92%. In having this detailed hiring and training process, we know our teams of maids can clean your home thoroughly and efficiently whilst respecting your home and your time.
What is a Labor Hour?
A labor hour is 1 cleaner for 1 hour. Our cleaning crews typically work in teams of 2 or 3. For Example if we estimated that your cleaning service will take 6 labor hours, a team of 2 would be cleaning for 3 hours while a team of 2 would be cleaning for 3 hours. The theory is that larger the crew size the quicker the job will be completed all things being equal.
How is payment procured and do you take credit cards?
We can invoice any customer if we have a pre-existing relationship and we have a credit card on file. We typically offer net 30 terms. However, many customers put a credit card on file and we charge it the day of the cleaning service.
Whats the difference between a standard general cleaning and a deep cleaning?
A standard cleaning covers regular upkeep (dusting, vacuuming, mopping, bathrooms, and kitchen surfaces).
A deep cleaning includes extra attention to detail — such as baseboards, doors, blinds, and behind appliances.
Do you offer any Discounts?
Yes! Pro Clean offers seasonal promotions, first-time customer discounts, and package deals for recurring services. Contact us to learn more.
How Often Should I have my Carpets Cleaned?
For most homes and businesses, Pro Clean recommends every 6–12 months, or sooner if you have pets, allergies, or high-traffic areas.
What types of cleaning services does Pro Clean offer?
Pro Clean provides professional residential and commercial cleaning services across Los Angeles, the San Fernando Valley, South Bay, and Westside areas. Services include:
Carpet Cleaning (Sherman Oaks, Encino, Van Nuys, Glendale, Torrance, Santa Monica, Malibu, etc.)
Deep Cleaning & Standard Cleaning
Move-In / Move-Out Cleaning
Airbnb & Vacation Rental Cleaning
Post-Construction Cleaning
Event Cleaning & Hoarder Cleanup
How Do I Schedule an Appointment?
You can schedule easily via phone, email, or our online booking form. Pro Clean offers same-day and next-day appointments in areas like Sherman Oaks, Encino, Glendale, Santa Monica, Torrance, and Malibu.
What is Green Cleaning?
Green cleaning delivers a deep, professional clean while supporting a healthier office or home and a more sustainable future by using the following:
Non-toxic, biodegradable products
Made without harsh chemicals like ammonia, chlorine, or synthetic fragrances.Improved indoor air quality
Fewer fumes and allergens, which is especially helpful for people with asthma or sensitivities.Eco-friendly practices
Reduced waste, reusable materials, and responsible water usage.Health-conscious results
Cleans and disinfects effectively without leaving behind harmful residues.
Deep Cleanings: How often should we schedule these?
Most homeowners only need a deep cleaning once or twice a year. However, if you don’t have regular weekly or bi-weekly cleanings, scheduling deep cleanings more often can make a big difference in keeping your home or office looking its best.
How does scheduling work?
We assign a preferred arrival window for each visit. Because our teams clean several homes daily, factors such as traffic or additional client requests can sometimes cause slight delays in arrival.
Call Us Today
Are you ready to experience the convenience of same-day cleaning or the freshness of spring cleaning in Sherman Oaks, CA? What are you waiting for? Contact Pro Clean today at 818-902-5412 to schedule your appointment. We are here to make your home shine, so you can focus on what matters most.
